30 October, 2018
The bank has intimated its users on its Internet banking website ‘onlinesbi’ that they need to register their mobile number through the branch (unless already done) or else their Internet banking may be blocked.
“Attention INB users, please register your mobile number with us immediately, if not already done, through Branch, failing which the Internet Banking Facility may be blocked with effect from 01.12.2018”, says the online SBI website.
Remember the website states that the mobile number must be registered through a bank branch. Therefore, it appears that you are mandatorily required to visit your bank branch to register your mobile number.
According to a Reserve Bank of India (RBI) circular dated July 6, 2017, banks must ask their customers to mandatorily register for SMS alerts and email alerts wherever available email ID is available for electronic banking transactions. Electronic banking transactions include Internet banking, mobile banking, and so on. The bank’s efforts appear to be an attempt to comply with the RBI’s circular.
You can also check if your mobile number is registered with the bank by logging in to your net-banking facility. Here’s how you can check it:
1. Visit www.onlinesbi.com and enter your login and password details.
2. Once you have successfully logged in to your account, on the homepage click on ‘My Account and Profile’ tab.
3. Under the ‘My Account and Profile’ tab, click on the ‘Profile’.
4. Under the ‘Profile’ tab, click on ‘Personal Details/Mobile’.
5. You will be asked to enter your profile password. Remember, profile password is different from the login password.
6. Once the profile password is successfully entered, your registered mobile number and email id (if available) will be partially displayed to you.
In case mobile number is not registered, you will be required to visit your bank’s home branch.